Start to finish
Scan, shoot, send.
Confirm your number, add a photo and reasons, then check the details and send. Everything after that happens between Misparked and the towing operator already under contract at the property.
What a resident does
Four steps, with a number check on your first visit.
Scan the code on the plate
It opens a web page. No app or resident account is needed.
Confirm your number, the first time
Type in a mobile number and we text it a link. Tap it, or enter the code in the same text. That browser remembers the number. This keeps anyone from filing a report under a neighbor's number.
Photograph the vehicle and pick what is wrong
Take the photo there, or pick one from your library. Pick every reason that applies. Sharing the phone's location helps, and saying no does not stop the report.
Check what we read off the photo
Check the suggested plate and vehicle details against the photo. Correct mistakes and fill in blanks, including when photo reading is unavailable. Confirm the suggested property or choose another, and drop a pin when a space number is not enough.
Nothing is sent to the operator until the number is confirmed
What the operator receives
One message with one link.
Everything known, on one page
The photo, the plate, the vehicle, where in the lot, how far away the report was made, the time, and how the reporter's past reports turned out. Not who they are.
Answered in a tap
Where the driver is
Accept This JobDriver Is On The Way
How it ended
Vehicle TowedVehicle Was GoneCould Not Find ItNot Taking This One
Every button works from the moment the job arrives, and a storage lot is asked for only when a vehicle is towed.
The follow-up is already written out
Where a tow has to be reported to the police, every field they will ask for is on one screen with the number and the deadline. Misparked prepares that call; it does not place it.
What Misparked will not do
The limits are the product.
| Does not look up who owns a plate | Plate to vehicle description only. Plate to registered owner is restricted under the federal Driver's Privacy Protection Act. |
|---|---|
| Does not share who reported a vehicle | The reporter's number does not reach the operator or the vehicle owner. The operator sees a track record with no identity in it. |
| Does not pay residents to report | Residents are not paid for reporting, and Misparked is not paid per tow. |
| Does not decide whether to tow | Reports go to the operator carrying everything known. They verify on arrival and they decide. |
| Does not take reports it cannot support | Only things true of the vehicle as it sits, which the driver can confirm by looking. Not something a person did and then stopped doing. |