Terms

Misparked is run by High5 Labs LLC, 4030 Wake Forest Road, Suite 349, Raleigh, NC 27609. Questions go to support@misparked.com.

A report is not a tow

Submitting a report does not cause a vehicle to be towed. The towing operator under contract at the property decides whether to respond and confirms the violation on arrival. Misparked has no authority over any vehicle.

Report honestly

Submit reports only for vehicles you have actually observed, at properties where you are present. Deliberately false or abusive reports can result in your number being blocked from reporting, with a reason attached.

Residents are not paid to report

Residents are not paid for filing reports, and Misparked is not paid per tow. What Misparked charges an operator is set out on the pricing page.

Signs at a property

Setting up a property puts up to 5 Misparked signs there, and the setup fee is shown on the pricing page. The signs remain Misparked's property. When an operator stops using Misparked at a property, Misparked takes its signs down, and putting them back up later is charged as a new setup.

Text messages

Misparked texts a number only after it was given on one of the screens shown on how people opt in to texts: to confirm the number, when a report you asked to hear about closes, when a towing company has a question about your open report, and, for towing companies, each new job, updates on those jobs, and a notice if the company reaches the monthly maximum it set. How often depends on how many reports are filed. Message and data rates may apply. Reply STOP to stop and HELP for help, or email support@misparked.com. Carriers are not liable for delayed or undelivered messages. How your number is handled is in the privacy policy.

No warranty

Misparked is provided as is. We do not guarantee that any report reaches an operator, that an operator responds, or that any particular outcome follows.

Last updated October 3, 2026.